Privacy Policy

Last updated: January 1, 2025

IELTS Rewind ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ieltsrewind.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Create an account on our website
Subscribe to our newsletter
Contact us through our contact forms
Use our AI-powered tools (essay checker, report checker, speaking practice)
Participate in activities on our website

This personal information may include:

Name and contact information (email address)
Account credentials (username, password)
Profile information
Communication preferences
Content you submit through our tools (essays, reports, speaking recordings)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address and location data
Browser type and version
Operating system
Pages viewed and time spent on pages
Referral sources
Device identifiers

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

Enhance your user experience
Remember your preferences
Analyze website traffic and usage patterns
Provide personalized content
Improve our services

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

How We Use Your Information

We use the information we collect to:

Service Provision

Provide and maintain our IELTS preparation services
Process your essays, reports, and speaking practice submissions
Deliver AI-powered feedback and analysis
Manage your account and preferences
Respond to your inquiries and provide customer support

Improvement and Analytics

Analyze usage patterns to improve our website and services
Develop new features and educational content
Conduct research to enhance our IELTS preparation materials
Monitor and analyze trends in IELTS preparation needs

Communication

Send you important service updates and notifications
Provide educational content and IELTS preparation tips (if subscribed)
Respond to your questions and requests
Send marketing communications (with your consent)

Legal and Security

Comply with legal obligations
Protect against fraud and abuse
Ensure the security of our services
Enforce our Terms and Conditions

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Email delivery services
Analytics and website optimization
Payment processing (if applicable)
AI and natural language processing services

These providers are contractually obligated to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by law or in response to:

Court orders or legal processes
Requests from government authorities
Protection of our rights and property
Investigation of potential violations of our policies

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

Unauthorized access
Alteration or destruction
Accidental loss
Unlawful processing

Security measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

Request access to your personal information
Receive a copy of your data in a portable format

Correction and Updates

Correct inaccurate or incomplete information
Update your account information and preferences

Deletion

Request deletion of your personal information
Close your account and remove associated data

Opt-Out

Unsubscribe from marketing communications
Disable certain cookies and tracking

Restriction and Objection

Restrict processing of your information
Object to certain uses of your data

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Educational Content and AI Processing

Content Submission

When you use our AI-powered tools:

Essays, reports, and speaking recordings are processed to provide feedback
Your content may be analyzed to improve our AI algorithms
We may use anonymized content data to enhance our educational materials
Personal identifiers are removed from content used for improvement purposes

AI and Machine Learning

We use artificial intelligence and machine learning technologies to:

Analyze your IELTS practice submissions
Provide personalized feedback and scoring
Improve our educational algorithms
Develop better IELTS preparation tools

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notifications (if you have an account)
Displaying prominent notices on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer
IELTS Rewind
Email: contact@ieltsrewind.com
Website: https://ieltsrewind.com/contact

For general inquiries: Email: contact@ieltsrewind.com

Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for processing your personal information includes:

Consent for marketing communications and optional services
Contract performance for providing our IELTS preparation services
Legitimate interests for website analytics and service improvement
Legal compliance for regulatory requirements

You have the right to withdraw consent at any time, and this will not affect the lawfulness of processing based on consent before withdrawal.

This Privacy Policy is effective as of the date listed above and applies to all information collected by IELTS Rewind.